Delete your account

In the app (fastest)

1. Open Journiva and go to Profile.
2. Tap Delete account.
3. Confirm. Your account and data are deleted straight away.

By email

Can't get into the app? Email [email protected] from the address you signed up with, with the subject "Delete my account". We'll confirm by reply and delete your account, normally within 30 days.

What gets deleted

• Your profile, sign-in details and the trips you own.
• Your membership in trips shared with friends. Other members keep their own copy of those trips.
• Analytics and error reports linked to your account.

Deleting is permanent and can't be undone. Backups may hold copies for a short time before they expire. More in the privacy policy.