Terms and support

Draft for the launch period. Last updated: 13 November 2026.

Support

Questions, bugs or feedback: [email protected]. We're a small student team, so replies can take a few days.

Terms of use

• Journiva is free and is for people aged 18 and over.
• It's a planning tool. We don't sell tickets, flights or stays. Bookings are made on partner sites and are covered by their terms.
• Prices, times and availability are estimates and can change. Check the booking site before you pay.
• Some links are affiliate links: we earn a commission if you book, at no extra cost to you.
• Please use the app honestly and respect other people on a shared trip.
• We do our best to keep the app running but can't promise it will always be available or error-free.
• You can delete your account at any time: see delete your account.

Our privacy policy explains how we handle your data.